Orlando - Flag Article in knowledge is not working if Disable commenting is checked on KB Base - Known Error

Orlando - Flag Article in knowledge is not working if Disable commenting is checked on KB Base Description Flag Article in knowledge is not working if Disable commenting is checked on KB Base. When click on Flag Article, a blank error displays.

Steps to Reproduce

Replicated in OOB Orlando: 1. Open any Knowledge Base in demo data, e.g. IT knowedge base. 2. Check the Disable commenting box and save the knowedge base. 3. Open any published article and click on View Article. Then try the Flag Article button on the kb_view page. After submit, a blank error displays on the top of the page. I attached screenshot.

Workaround In script include, sys_script_include_be0c299eeb7121007128a5fc5206fe9b.xml , copy the kbWriteCommentWithParams from sys_script_include_eed75435eb7121007128a5fc5206fe93.xml

And add the below line of code in method kbWriteCommentWithParams:

Search for :

if(this.isCommentingDisabled(params.sysparm_id)) return this._encode({success: false}); and replace with

if(this.isCommentingDisabled(params.sysparm_id) && params.sysparm_flag != "true") return this._encode({success: false});