Allow-listing Addresses GCC Sending IP Adresses in ProofPointCustomers will need to complete the following steps in order to allow-list GCC sending IP addresses in ProofPoint (which is not a responsibility of ServiceNow). (Please note that the following steps were captured from the ProofPoint website.) Setting Up A Filter To Allow-list An Address: -- Click Company Settings.-- Click the Filters tab.-- While on the Inbound tab, click New Filter.-- Choose a name for the filter (i.e. Allow-listed Senders) and leave the Direction set to Inbound.-- Click Continue.-- In the Filter Logic section, choose the proper Scope for the filter: If you want the filter to be applied to everyone, leave scope = <Company>.If you want to target a specific individual or group of individuals, change the scope. -- In the If section: First drop-down box: Select Sender Address from the dropdown list of options message elements.Next drop-down box: Select IS. Final box: Enter the full email address of the sender (e.g. external-voicemail-system@mydomain.com). NOTE: Spoofing from the entered address can be safe guarded against by adding additional IF conditions. For example: if the message subject is similar with each message, add the subject text or if messages always come form a specific server, add a condition for the specific server name in the email header. -- In the Do section: select <Allow> from the dropdown list of actions.-- On the right, in the Filter Details box, in the Description box, give a brief description of the filter's purpose.-- Click Save.