Impacted Service Tab Not visible on change by default for change requestsDescriptionThere is a tab called as impacted services which will be populated when we click on the refresh impacted services button but when we open the change request form by default even if the records are not present we will be able to see the impacted services tab The above mentioned oob behaviour is not working in the change requests Steps to reproduce: 1.Create a change request form 2.Add the configuration item 3.Check the change request where we should be able to see the impacted services tab if the record are present or not in the related listCauseWhen the requirement is to add the related list to the form even if records are not present in that related list we need to configure that behaviour in the list controls ResolutionBy following the below steps the impacted services tab will be visible even if the records are not present on that related list 1.Navigate to List Control2.Search for table = change_request3.Label = *Impact4.Open the record after search and unchecked the option "Omit If Empty". Additional InformationAlso do check the below mentioned: 1. Check if any client script is hiding the related list but found nothing2. Check the ui policies if they are hiding3. Check below property:https://<instancename>.service-now.com/sys_properties_list.do?sysparm_query=nameLIKEimpacted&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true