KB article 'Short Description' (Title) not displaying when receiving direct match via Global searchIssue When searching for a knowledge article via Global Search, when an exact match returns the article's Short Description (Title) is missing.ReleaseAll releasesCauseThe kb_view UI page may have been modified.ResolutionCheck to see if the kb_view UI page has been modified. If it has, perform the following actions: 1. Back up your customized version of the UI page, and then import the out-of-box version. 2. Clear your local browser cache, or open the instance in an incognito browser (which ignores cache and cookies). 3. Search for the KB article again via Global Search and check to see if the Short Description shows up.