Unable to select Contact field for User Field on Trigger Condition


Description

Unable to select Contact field for User Field on Trigger Condition

Resolution

Problem Ticket (PRB958561) was been created for this issue and is currently being addressed as a Product enhancement.

As a workaround, you may follow the steps provided below:

1. Proceed to the Dictionary Entry created for the User Field [asmt_condition.user_field] below:

nav_to.do?uri=sys_dictionary.do?sys_id=f28e6bfcdb622300e063ff4e0f961945%26sysparm_view=advanced

2. Modify the attributes defined to allow 'customer_contact' table:

From:
allow_references=true,reference_types=sys_user

To
allow_references=true,reference_types=sys_user;customer_contact