The "Preview This Record" (i) icon keeps loading for the request item field (RITM) Issue In any form, when clicking on the "Preview This Record" icon next to the reference field that refers to Requested Item form, the page keeps loading/get stuck.CausePossible causes: 1. System property: glide.ui.escape_all_script is set to FALSE. The recommended value is TRUE, per documentation at: General security settings properties 2. This may happen on any table if there is no sys_popup view defined for that table and the default view has too many variables in its main form section.If the popup view is not defined for a table, the system loads the default view on the popup.If the popup has too many fields (e.g. 100 ) to load, it will take a long time. during that time, in the front end, the form will be stuck/loading.It may also happen if one of those many records is taking the most time to load. Such as the "Variable Editor", if this field is removed from the Request Item form [sc_req_item], the issue won't happen. ResolutionTo resolve this issue, create 'sys_popup' view for the RITM table and add only the required fields on the popup view. Avoid to add the "Variable Editor" to the view. Ensure system property: glide.ui.escape_all_script is set to TRUE.