SSO authentication with Azure Guest accountsIssue Many customers have implemented SSO authentication based on the article from Microsoft on the page Tutorial: Azure Active Directory single sign-on (SSO) integration with ServiceNow However, some of them would like to enable their Azure guest account in ServiceNow for authentication purposes. CauseAs explained in KB0635951, Microsoft Azure integration requires several configurations on its interface to allow the integration to work. These configurations are outside ServiceNow so there is very limited control over these settings.ResolutionInteractive login is not supported for Azure AD guest accounts For general signing integration with Microsoft Azure AD, the only option is to create AD accounts for that users More information: Manage guest access with access reviews (by Microsoft) User Provisioning (by Microsoft) How to: Implement Azure AD SSO with ServiceNow Azure active directory integration with ServiceNow and Auto account provisioning from ServiceNow/Azure