Users cannot log in Now/Agent Mobile Apps if the system property "glide.authenticate.external" is set to true


The Agent/Now Mobile Apps use UI Page "oauth_login" as the login page.

https://instance_name.service-now.com/nav_to.do?uri=sys_ui_page.do?sys_id=0029fb510b1312003aa56c4d37673af0

If we set the system property "glide.authenticate.external" from "false"(default value) to "true".

Users may not be able to log in via Agent Mobile Apps.

The login page will be forced to logout immediately.

 

Also, the login page may be redirected to the 'navpage.do' due to some customization settings.