Resolved Major Incident StateIssue We can't set Major Incident State to ResolvedResolutionDevelopment has closed the problem PRB1398365 and confirmed its an expected behavior. Major Incident State was not designed to be Resolved. Incident State is set to Resolved once a Major Incident is resolved.Major Incident State will either be Empty, Proposed, Accepted or Rejected.When Major Incident State is Accepted, only then the Incident is treated as a Major Incident. For all other values of Major Incident State, Incident is not considered to be a Major Incident.