Unable to change [Item Designer view*] to [Default view] for Service Catalog ItemsIssue A customer may have an issue where a Service Catalog Item record is opened within the [Item designer view*] and the view can't be switched to default or advanced.CauseThis is expected behavior as items created using the Item Designer application will be opened in this view.ResolutionThis is the navigation script that is enforcing the URL to stay within the view: /nav_to.do?uri=%2Fsys_navigator.do%3Fsys_id%3Dd9a8b6f7eb2211003623666cd206fe41If the customer wishes to modify this behavior, they can choose to delete this script or modify it to their requirement.Related LinksView rule enforces a view at the table level and sys_nav script enforces a view at a module level when navigated from the left navigator. Meaning, if you have a sys_nav script to enforce a view and you go to the table.LIST > create a new record > it will NOT enforce the view.Below is the out-of-the-box (OOTB) view rule on sc_cat_item table:/sysrule_view.do?sys_id=e927351c3bb313008ed00d8044efc481&sysparm_record_target=sysrule_view&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=nameSTARTSWITHcatalog+item%5EORDERBYorder