Edit and Delete icons are not available for the attachments in the service portal.


Description

Edit and Delete icons are not available for the attachments in the service portal.

Release or Environment

All

Cause

The below code is configured in the CSS of the portal page.

.tools{
display:none;
}

Resolution

Remove the below CSS code from the portal page to resolve the issue.

.tools{
display:none;
}

Result: