End Impersonation does not work for external usersIssue As an admin user, whenever impersonating a Customer (a user with the "sn_customerservice.customer" user role) or Consumer (a user with the "sn_customerservice.consumer" user role), the End Impersonation feature cannot be used. You can only return to the admin's session by applying Impersonate User and re-selecting the admin user. Causesnc_internal role is requiredResolutionThe "End Impersonate" link uses the "UnimpersonateProcessor" in the process and the processor is only accessible by the "snc_internal" users by default. You can not unimpersonate since the user does not have the "snc_internal" role assigned.