ATF fails with error "unable to find submit button" when trying to submit a record producer from a Service Portal - Support and Troubleshooting

ATF fails with error "unable to find submit button" when trying to submit a record producer from a Service Portal Issue When trying to test the submission of a record producer through ATF, it fails with error "unable to find submit button".

Release All Releases

Cause Customer is using a custom UI macro for the submit button on the record producer. It does not have the button_id defined on the UI macro. Since the button_id is missing the ATF is not able to recognize the Submit button. Also, ATF searches for the button_id "submit_button".

Resolution Go to the macro, and update your macro to have the button_id defined.

For example: Your current macro contains:

${gs.getMessage('Submit')}

Update the code to:

${gs.getMessage('Submit')}