Not able to change the State choice values on active problem recordsIssue Not able to change the State choice values on active problem recordsCauseThe State model configured on the Problem table is wrongly configured and the state transitions are not correct.ResolutionTo use the state model for problem management, please review the OOB state model present for change management and configure a similar one. Also, review Add a state model and transitions doc for more detail. Deactivate the wrongly configured state model if the state model is not used.