Service portal : Users Cannot log in to Instance from Service PortalIssue Users not able to log in from Service Portal, The Portal login page does not appear.ReleaseALLCauseThe page $sp is set active = false on the Public Pages (sys_public) table.ResolutionAdmin users can log in from the Native Ui and revert the changes to the $SP page: /sys_public_list.do?sysparm_query=pageSTARTSWITH%24sp&sysparm_view=Related LinksIn case you are not able to make the changes, Engage Service Now Support team by creating a Case on Hi portal.