NewYork - "None" in the dropdown is not translated to JapaneseDescriptionNewYork - "None" in the dropdown is not translated to JapaneseSteps to Reproduce 1. Install "I18N: Japanese translations" plugin2. After installing plugin, open any incident and note that Contact Type field is "None" by default3. Go to Settings -> General3. In Language field, select "Japanese". Notice that the "None" value in Contact Type is NOT translated to JapaneseWorkaroundThis behavior could not be reproduced on OOB instances. It could be due to a customisation or a missed upgrade on a particular instance, or a not fully known or documented design. If you are experiencing this problem, contact ServiceNow Technical Support. Related Problem: PRB1371030