When trying to call GlideFlow from catalog client script in service portal, Getting "GlideFlow is not defined" error. - Known Error

When trying to call GlideFlow from catalog client script in service portal, Getting "GlideFlow is not defined" error. Description When calling GlideFlow from catalog client script in service portal, getting "GlideFlow is not defined" error because GlideFlow library is not added to the Service Portal automatically.

Steps to Reproduce

1. Create a catalog client script and call the subflow from using 'GlideFlow' API. (As shown in the screenshot) 2. You can refer to 'startSubflow(String scopedName.subflowName, Map inputs)' to call the subflow. https://developer.servicenow.com/app.do#!/api_doc?v=newyork&id=GlideFlowAPI 3. Observe in console "GlideFlow is not defined"

Workaround As a workaround, it must be added as a Widget JS dependency so it can be used on the page.

Go to the sp_dependency table and create the GlideFlow dependency

Go to the open your widget of interest (found on sp_widget_list.do) and on that widget, scroll to the bottom to find the dependencies related list and click Edit and add the GlideFlow dependency.