CMDB CI Class Manager: The list of Class names in the Hierarchy, and along the top of the form, are no longer Translated since New York - Known Error

CMDB CI Class Manager: The list of Class names in the Hierarchy, and along the top of the form, are no longer Translated since New York Description The list of Class names in the Hierarchy of the CMDB CI Class Manager is no longer Translated since New York. This includes the expanding class list on the left, and the class names along the top of the page once a class is selected. This was working in Madrid.

Steps to Reproduce

Install a language pack. e.g. Dutch or Spanish Switch the session to that non-English language Open CI Class Manager (Manager van CI-Klasse, or Administrador de Clase de CI) Click Hierarchy. Only the top level 'Configuration item' entry is translated. All sub-classes are in English. Expected behaviour would be to use all translated table name labels in the expanded list.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.