Order of KB Category Page WidgetIssue Notice that: Service Portal does not support the orderBy functionality for Knowledge articles on OOB on /sp. However, If you see the /kb - the knowledge portal built supports the Alphabetical order of the articles. If the customer still insists sorting to be working on /sp, then below community articles can be suggestes:https://community.servicenow.com/community?id=community_question&sys_id=4f8a6e0ddb2f97c067a72926ca96196chttps://community.servicenow.com/community?id=community_question&sys_id=2438061ddba91b047b337a9e0f961928&view_source=searchResulthttps://community.servicenow.com/community?id=community_question&sys_id=9e5dbfc4dbde57004816f3231f961952