Downgrade Software model licenses are not compliant after reconciliationIssue During reconciliation, ServiceNow is not considering latest version entitlements for the older version. As a result downgrade Software model licenses are not compliant. ReleaseAllCause Downgrade rights are created on the software models ResolutionDowngrade rights are created on the software models. Reconciliation only honors the downgrade rights on the entitlements. Please make sure downgrade rights are created on the entitlements.