"cmdb_ci_appl_citrix_xenapp" class Not getting populated with data during DiscoveryIssue Data is not populated into the table "cmdb_ci_appl_citrix_xenapp" during discovery though the CI is getting discovered.ReleaseAllCauseThe Pattern "Citrix XenApp or Presentation Server" is not triggered during Discovery.ResolutionThe pattern "Citrix XenApp or Presentation Server" will be invoked only during the Vertical Discovery/Service Mapping but not during the Horizontal discovery. This is by design.Unless this pattern is triggered, the data cannot be pushed into the "cmdb_ci_appl_citrix_xenapp" table.Related LinksFor the Service Mapping to be invoked Service Mapping Plugin needs to be installedApplication mapping has to happen for the device which is being discovered. The easiest way to observe the difference in the Pattern "Citrix XenApp or Presentation Server" with and without installation of Service Mapping plugin is as below Pattern with SM plugin activated: Pattern without SM plugin activated: