Approvals are being sent to the wrong userIssue Approvals are being sent to the wrong person's manager. The user was expecting the approval to be sent to manager 'A', but they are being sent to manager 'B' instead.ResolutionIt was found that while the Request (REQ) record currently says "Bucky Barnes" is the requested_for user, really - when the REQ's audit history was opened, it was originally requested for user "Steve Rogers": /sys_history_line_list.do?sysparm_query=%3Dea5f40eadb138450f129e66505961970%5ElabelSTARTSWITHreq As mentioned above via the link provided, the original requested_for value is what is used by the workflow to generate approvals. This is why there is confusion. "Bucky Barnes" is what is shown currently, but that is misleading. At the start of the REQ, the requested_for value was set to user "Steve Rogers", and so the workflow used this: /nav_to.do?uri=sys_user.do?sys_id=6308557c0fa6350078a7244be1050ec5 Therefore, the pull of Steve Rogers' manager is as follows: Steve Rogers ➛ Nick FuryThis, then, is working as expected per the configuration as Nick Fury was pulled for approvals.