How to easily bypass the Change Request Interceptor


Description

The user wanted to know if it was possible to bypass the Change Request Interceptor - and if so, how.

Resolution

Within the instance of concern, go to the "Create New" Change module:

Once there, under the "Link type", change the value from "New Record" to "URL (from Arguments)". Set the value of "Arguments" to "change_request.do" and save the record.

Now, each time a user clicks on the "Create New" module under the "Change" Application, it will not be intercepted as before.