HR Service not set for HR case fieldsIssue After the upgrade to New York, HR service and Topic detail are not set for most of the HR cases. Basically these details are set from the script in record producer and the template used on the HR service.ReleaseNew York Patch 4 Hot Fix 1CauseThe issue is because of the script include 'hr_Utils' is customized.ResolutionWhen the Script Include 'hr_Utils' is reverted to OOB, new HR cases that are submitted having the correct data for HR service and Topic detail.