Filtering in a List view and then creating a new record is applying the filter to the new record being created.Issue Filtering in a List view and then creating a new record is applying the filter to the new record being created. Could you please identify, why we have such behavior with that UI Action.Steps to Reproduce :1. Navigate to List of Incidents2. Filter with "State = Closed" Or "State = Cancelled".3. Once Filtered List of Incidents are shown, Click on "New" on the Banner.4. Then u will be able to find the state as Closed even for a Newly Creating Incident.Once the Incident is Submitted, all the fields are Greyed Out as the state is in Closed.This is where No conditions for SLA are satisfied. We don't have any issue on SLA front.This issue is reproducible in Sub Prod Instances.CauseThis is a standard platform feature. The field value participating in filter condition is passed to the "new" form as well. When there are multiple values then platform seems to pick the first value in the list.ResolutionAs per above, the behavior is by design.To work around you can try changing the filter condition on "State" from "is" to "contains".I tested this and it works. I used "is one of" operation.(see attached screenshots)