Users without 'snc_internal role' are not able to view the CSM portal search results pageIssue You have reported that when a user without the 'snc_internal' role attempts to use any of the search bars on the CSM portal, he gets to see a 404 page (e.g. user 'Rob van Bakel').When you supply this user with the 'snc_internal' role then suddenly he can see the results page as normal.You want to know how to make this page visible to snc_external users?Steps to Reproduce:1. Impersonate: Rob van Bakel2. Go to https://xxxxxx.service-now.com/csm/3. Use the search option4. Result: 404 error in results page https://xxxxxxx.service-now.com/csm/?id=search&spa=1&q=outlookCauseThe Page sp_search was not public in customers instance.https://xxxxxxxx.service-now.com/nav_to.do?uri=sp_page.do?sys_id=da6b669287330300a785940307cb0b82This page includes the widget 'faceted search' which is what I determined is the widget being called when the search results are shown. In the OOB instance we verified that this page sp_search is set to 'public'ResolutionI tested and verified that after setting the Page sp_search to Public, the issue is resolved.