Emergency apps not appearing in instanceIssue Emergency Apps do not show up in the Applications module on the instance after requesting the Emergency apps from the app store, and the app being approved (email confirmation was received).CauseThis issue could be one of these things: You have the plugin: com.glide.kmf.global (Key Management Framework) installed which has an ACL that blocks access to the name field which is a known problem: PRB1392062The Emergency applications are not visible since system property sn_appclient.app.install.offline to install apps offline is enabled.ResolutionFor Issue 1: (This issue is seen in Orlando instances only and is caused by PRB1392062) Find ACL: /sys_security_acl.do?sys_id=9dcbc969773333000c545117691061e2 Check Admin Overrides and save this ACLApplications will show in the Application Module for installation by admin users For Issue 2: (This issue is seen in New York and Orlando Instances) Set System property sn_appclient.app.install.offline to false. This can only be edited by Technical Support. Please contact us to assist you further.Related LinksCommunity forum: [Updated] What happens when Emergency apps are not appearing in instance