Can you reference a knowledge article from another knowledge article?Issue Is it possible to reference/link knowledge articles within other knowledge articles? ResolutionYou can use a normal HTML <a> tag, but the URLs are different depending if it's portal or platform: Platform: /nav_to.do?uri=%2Fkb_view.do%3Fsys_kb_id%3Dfa1c6ad1dbb3bf00973e83243996197fPortal: /kb?sys_kb_id=fa1c6ad1dbb3bf00973e83243996197f&id=kb_article_view So if you use a HTML link it won't take this into account. In New York we added functionality to map related articles, it might be something you could consider. Check these pages for more details:https://docs.servicenow.com/csh?topicname=map-related-articles.html&version=latesthttps://docs.servicenow.com/csh?topicname=configure-related-articles-widget.html&version=latest