Users Unable to View All Catalog Items in the Catalog Item ListIssue Users are unable to see all catalog items when navigating to the Catalog Item [sc_cat_item] list.ReleaseApplicable to all supported releases.CauseThis behavior is typically caused by certain catalog items being associated with the "Admin Home" catalog. Out-of-the-box, a Business Rule named "Hide items for admin homepage" restricts catalog items under the "Admin Home" catalog from being visible to users without the maint role. This is expected behavior by design to prevent non-admin users from seeing admin-specific catalog items.ResolutionCheck ACLs: First, verify if any Access Control Rules (ACLs) are restricting visibility to the catalog items. Evaluate the Business Rule: If ACLs are not the cause, check if the Business Rule "Hide items for admin homepage" is active.Temporarily disable this Business Rule to confirm if it is hiding the items. Move Catalog Items: If the Business Rule is the cause, relocate catalog items from the "Admin Home" catalog to a different catalog that is appropriate for the intended audience. Related LinksThe "Hide items for admin homepage" Business Rule is intended to protect internal-use-only catalog items.Only users with the maint role can see items assigned to the "Admin Home" catalog by default.