After installing Emergency Self Report (part of Emergency Response Management), roles are not foundIssue After installing the Emergency Self report application, it finished without reporting errors. However, when a user tries to assign the new roles to the appropriate groups, they are not finding the two new roles that begin with x_snc_crisis along with new properties in sys_properties.list. Install Emergency Self Report (docs) mentions the roles: x_snc_crisis_workf.crisis_task_userx_snc_crisis_workf.humanResourceTeamReleaseAll releasesCauseThe documentation is incorrect. ServiceNow is actively working to fix the documentation. ResolutionThe name of roles are: sn_imt_quarantine.crisis_task_usersn_imt_quarantine.humanResourceTeam and the system properties that are installedm their name should start with "sn_imt": /sys_properties_list.do?sysparm_query=nameLIKEsn_imt