The users with report_scheduler role are not able to see the types "excel" while scheduling a report.


Description

Cause

It happens in cases where the report is not shared with the user.

Resolution

  1. Check the scheduled report and corresponding report.
  2. Check if the report is shared with the user.
  3. If not, Please share the report with the user and try scheduling the report.
  4. The user should be able to schedule the report with type as "Excel" and also all the below types should be available to the user

Additional Information