Unable to place clone request because target instance does not have HA Plugin installed - Support and Troubleshooting

Unable to place clone request because target instance does not have HA Plugin installed Issue When we tried to add instance to clone target and raise a clone request it gave an error "The target doesn't have HA Plugin enabled"

Release All

Cause The instance is not properly added in clone targets. It has '/login.do' at the end of the URL.

Resolution When adding instance to clone targets, ensure that we are not adding '/login.do' at the end of the URL.

Wrong Notation : https://instance.service-now.com/login.do

Right Notation : https://instance.service-now.com