Users with admin role DOES NOT pass ACL (access control lists) even Admin Overrides option is trueIssue If there is a ACL (access control list) on any given field and the Admin Overrides option is true (selected), users with the admin role does not pass the permissions check for this ACL rule. ReleaseRomeCause If there are number of ACLs on any given field and the Admin Overrides option is false (not selected) on one of them, then the effective admin overrides for all the ACLs are considered to be false. ResolutionThe new property 'glide.security.admin.override.accessterm' is introduced in ServiceNow releases Geneva & later to enable a fix for the situations that there are number of ACLs on any given field and the Admin Overrides option is false (not selected) on one of them. Default value is true for new instances, false for upgrades. This system property forces ACL evaluation for admin overrides at the access level. Solution: 1) If this system property does not exist add to the system properties table with the following values: Name: glide.security.admin.override.accessterm Description: When it is set to true, it evaluates the admin overridable condition at access term level. Type: true | false Value: true 2) If the system property exists but has a value false, set the value true.Related LinksMore information about this system property can be found in ServiceNow Documentation: Evaluate the admin override at the access level