Service Portal shows error "You do not have sufficient privileges to access this knowledge item"Issue Knowledge articles of a particular knowledge base may not be accessible from the portal, generating the user error message "You do not have sufficient privileges to access this knowledge item". ReleaseNew York and onwardsCauseThe service portal may not have the specific "Knowledge base" added to it. In the platform page of the service portal, a related list for "Knowledge bases" can be seen where all the knowledge bases that needs to be accessible by the portal should be added. In case there is no knowledge base added, then the portal will have access to all the knowledge bases.ResolutionIt is suggested that the knowledge base be added to the Service portal by modifying its "Knowledge Bases" related list. Further, all the Knowledge bases can be accessed in "SP" by removing all the Knowledge bases from the Related List.Related LinksConfigure knowledge bases for a portal