Fields tel: and mailto: not working in now mobile appIssue Mailto and Tel links embedded to the portal page is not working on Now mobile app. When the user clicks on telephone or mail icon. Nothing happens but it works on the service portal and classic APP.CauseThe custom applet is redirecting to a portal page with some HTML links on that page and that's the reason why they are not working on the native App "Now mobile".ResolutionThis is working as expected because: In the Native agent, if you want to trigger email or phone functionality, you have to do it through specific Functions suchSmart buttons for example that enable users to perform such actionsmore information can found under the following linkhttps://docs.servicenow.com/csh?topicname=sg-studio-mobile-button-types.html&version=latestAlso bear in mind, this is an implementation issue and it's normally out of the scope of the support team