Send email 8 hours after incident is marked resolvedIssue We would like to send an email with a link eight hours after the incident has been marked resolved. How can something like this be accomplished best?ResolutionThe easiest way to accomplish an email with a predefined delay is by creating a workflow that is fired when the condition for the start of the delay is reached. Within the workflow you will have a timer with a predefined delay and then a notification activity. Supporting documentation can be found here: Getting started with Workflows