Populating custom fields in Jira from ServiceNow - Flow Designer OutboundDescriptionYou would like to create a custom field in Jira and you would like that records coming from ServiceNow will populate this custom field.This article will show how to create a custom field in Jira and how to create a record from ServiceNow to Jira containing this custom field.Release or EnvironmentLondon onwardsResolutionFor this scenario we will use the "Create Issue Action" for Jira.For the steps on how to perform this action please follow the articles: How to set up Jira Spoke 2.5.1How to Configure the Create Issue Action for Jira in Flow Designer Steps for creating a custom field in Jira instance:1. Click on the "Settings" button 2. Here click "Issues" 3. Then click "Custom Fields" 4. Then click "Create Custom field" 5. Select "Text Field (Multiline) 6. Press Next.7. Give it a name 8. Press "Create"9. Select the screens (see example) 10.Press Update11. Now test your field:12. Click on the "Create" button 13. If your field does not appear in the form, make sure it is selected in the "Configure fields" 14. Press "Create" or Cancel. In the next steps we will look at the way we populate this field, when creating a record from ServiceNow to Jira.1. Follow the steps for "Create Issue" exemplified in the above article, and make sure you add your custom field in the Additional Fields section 2. Press "Test".3. Make sure the test ran successfully.4. Check Jira and make sure your record has been created, with the custom field populated as in the image below: