Non-ITIL users are unable to see the variables in the Approval record on the Mobile app.Issue Non-ITIL Users are unable to see the variables in the Approval record on the Mobile app.The issue is not seen for the RITM that is submitted by the same logged-in non-itil user.ReleaseNew York and aboveCauseThe user doesn't have the required role to read the variable. The "approver_user" role doesn't grant read access to variables.ResolutionAssign 'sn_request_read' role along with the 'approver_user' role to the non-ITIL user.