Unable to assign multiple responsibilities for the same contact in contact relationshipIssue Unable to assign multiple responsibilities for the same contact in contact relationship. Getting Error - Unique Key violation detected by database ((conn=1400254) Duplicate entry 'fa1ba51edbde445031d5f3de3b96194c-1fa1d842dbba0c14de20b9836b96194' for key 'company')CauseThis is expected behavior on out-of-box (OOB). One contact can be assigned to ONLY one responsibility. It is documented here: Contact relationshipsResolutionIf the requirement is to assign multiple responsibilities for the same contact in contact relationship, then the below workaround can be used: Drop the indexes 'company' with column 'company, contact' on the sn_customerservice_contact_relationship table.