Unable to start meeting on Customer Advisory Board (CAB) workbenchIssue Unable to see start meeting on Customer Advisory Board (CAB) workbench, when click on button nothing happensCauseCustomized business rule and sys dictionary for "state" of "mtg_agenda_item is not allowing the user to start the meetingResolutionCustomized business rule and sys dictionary for "state" of "mtg_agenda_item is not allowing the user to start the meeting:https://<your-instance>.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=6dff5b49db2a7640b75f719dae96194cWhen Customer Advisory Board (CAB) meeting starts, it needs to update Customer Advisory Board (CAB) meeting record, on customers instance the transaction is cancelled by following custom business rule when there are Customer Advisory Board (CAB) agenda items that has empty state value.Out-of-the-box, the state value of new cab agenda item should be 'pending'. However on customers instance the state is empty when adding new agenda item. This is because of customized dictionary sets default state value to empty string. https://<your-instance>.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=6dff5b49db2a7640b75f719dae96194cWhen testing setting the state value from empty to pending, the Customer Advisory Board (CAB) meeting could be started without issues. To start the Customer Advisory Board (CAB) meeting, user should satisfy the below criteria along with having the role cab_manager: User should be the Customer Advisory Board (CAB) Manager for that specific Customer Advisory Board (CAB) meetingUser should be in the Delegates list. So he can claim the host role and then he will be able to start the meetingIf 1 and 2 are false, user won't be able to start these meetings.