ServiceNow Logout Overlay for Session Timeout does not work


Description

Logout Overlay style property (glide.amb.session.logout.overlay.style) introduced in Orlando release is not working.

 

https://docs.servicenow.com/csh?topicname=platform-security-rn.html&version=latest

Release or Environment

Orlando and forward

Cause

The instance has Single Sign On (SSO) enabled

Resolution

The Overlay feature will not work with instances that have SSO enabled, this is working as expected.