Catalog User Interface policies are not applying on variables on variable summarizer on Approval recordIssue The variables on the request item (sc_req_item) table can be hidden by catalog User Interface policies and catalog client scripts. Ex: The Request Item record in the screenshot below is showing limited variables in the variable summarizer. Remaining variables are hidden in the form with the catalog ui policy or catalog client script. The approval record for the same request item is showing all the variables defined on the maintain item. ResolutionThe catalog User Interface policies do not work on the variable summarizer on the approval record. This is an expected behavior. This can be achieved by customizing it to hide the variables on the approval summarizer. Since this is a problem with the implementation, any modifications made to the default ServiceNow product are not supported by the support team. Therefore, it is crucial to verify that the changes made are compatible with future releases and updates of ServiceNow. For additional support; Post your question in the Community forum where other experts gather to exchange ideas and discuss similar questions. This will also benefit other individuals who are planning to implement this same feature as they can refer to your experience for guidance.Another option is to engage with our Professional Services department, which specializes in implementing system customizations to ensure that the platform meets your specific needs. However, please note that there is a cost associated with this service. For more information, please refer to the Customization Support FAQ and Guidelines This requirement can be added to the Idea Portal, or it can be voted on (if it is already submitted). Our development teams will review and prioritise future releases based on feasibility and priority. For more information on Idea Management for Customer Enhancement Requests, see "Idea Management for Customer Enhancement Requests".