When a vtb_task record gets archived, its Active state gets updated as False. When the same vtb_task record gets restored (set to an open state), its Active flag stays False.
This issue is reproducible in VTB view and in platform view, only when the state is changed to Work in Progress from Closed Complete.
1. Create a freeform board
2. Create a few tasks
3. Archive a card
4. Do vtb_task.list and check the card that is updated.
> Active is False
5. Set the same card's state to Open or Work in Progress.
> Active flag stays false
After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make this decision lightly, and we apologise for any inconvenience.
A Business Rule can be created (/sys_script.do?sys_id=-1) as a workaround with the following settings:
State CHANGES AND State IsOneOf (Pending, Open, Work in Progress) => stateVALCHANGES^stateIN-5,1,2^EQ
Set field values:
Active TO true