Unable to perform a detailed review (Approve/Reject) of an Application Service against a particular CI or connection as documented - Known Error

Unable to perform a detailed review (Approve/Reject) of an Application Service against a particular CI or connection as documented Description In the application service map, customer would like to be able to right click on a specific CI or connection in order to add feedback (Add Reject Message) to the product owner related only to that CI or connection. This should work as explained in Review application service maps

Steps to Reproduce

Access instance Impersonate a user with active tasks. Navigate to Service Mapping > My Tasks Open any task Active = true task. Open Service Map from the provided Service Map URL. Click Actions button in the top right corner - user has only "Reject Service Map" and "Approve Service Map" actions. See Screenshot. User cannot add comments to any CIs visible on the map nor any general comments to the map. See Screenshot Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.