Password reset process fails with an error "Exception: java.lang.IndexOutOfBoundsException: Index: 0, Size: 0"Issue Newly Configured Password Reset Process fails with an error "Exception: java.lang.IndexOutOfBoundsException: Index: 0, Size: 0" After you configure your new Password reset process try to reset the password for an user Steps to reproduce : Open the password reset link https://<instance-name>.service-now.com/$pwd_reset.do?sysparm_url="process Name"Enter the user name and click on the next The user identified successfully and moves to verification phaseEnter the Email address and click on the next The password reset fails with a error Open the password reset Request from the instance to view the error. 1. Log into instance : https://<instance-name>.service-now.com 2. Go to Application navigator and type "Reset requests" 3. Open the reset request generated to view the error ReleaseALLCauseThe Password reset workflow was failing at the work flow - Pwd Get Lock State - Master with an error as below [Pwd Get Lock State - Master Work Flow :Step 1: Process input parameters Activity] --> There are 0 credential stores defined for process "sysid of process". There should only be one. ResolutionMap the credential store for the Newly defined process 1. Log into the instance : https://<instance-name>.service-now.com 2. Goto https://<instance-name>.service-now.com/pwd_map_proc_to_cred_store_list.do 3. Map the credential store for the newly defined process