Save button on Instance options form opened from Portal widget ((ctrl+right click), inserts new record instead of updating.Issue Clicking on the Save button on the instance options form (CTRL+Right Click on widget) from the service portal, is creating a new widget instance and getting added to the portal page. CauseThe ootb UI action: Update (sys_id: 42df02e20a0a0b340080e61b551f2909) on Global table, is modified or customised.https://<instance_name>.service-now.com/sys_ui_action.do?sys_id=42df02e20a0a0b340080e61b551f2909Notice the order value of the UI action is changed from -100 to different value as part of the customer's customisation.In ActionManager.createActions() where we get the list of UI actions we do an order by order, then by name so that would cause the Insert action to be the first one we see when iterating through the list in the affected instances.This will cause for the insertions of new records each time we click the Save button on the widget Instance (opened by ctrl + right click) from portal, rather than updating the record.ResolutionAny of the following should resolve the issue. Reverting back to the ootb version of Update (sys_id: 42df02e20a0a0b340080e61b551f2909) UI action (or)Change the Order value to -100 on the above UI action should resolve the issue.