How to get an updated KB article in the article that is referencing it.Issue When trying to use a KB article(KB1) as a reference inside a KB article(KB 2). If the referenced KB article (KB 1) is updated then when accessing the article through the referencing KB article (KB 2) should show updated KB 1.ResolutionEvey KB article generated has a unique sys_id. If your hyperlink consists of sys_id then you will always be redirected to the same article which you attached in the first place but not the updated article.In order to avoid that, attach the KB with a hyperlink that contains KB number. As there can be different versions with different sys_ids but always have the same number. Below is an example of a URL that you can try to implement using the KB number instead of the sys_id. https://<instance_name>.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3D<KB number>