Risk Event Approval not working as expectedDescriptionIn a risk event record, the user with the risk manager role is not able to see the add or edit button in the risk event related list of approvers.The approvers fields are read-only and hidden from the form at this stage. Steps:1. Create a risk event record with basic details, and for the owner of the risk event, populate this field with a user having a risk manager role. Save the record.2. Impersonate the profile of the risk manager user assigned to the risk event created in step 1.3. Open the risk event record created in step 1, and go to the approvers tab. The approve and edit button does not appear in the risk event related list of approvers.CauseThe new edit button on the risk event for approval tab will be only visible to the admin/ITIL users.ResolutionCreate a risk event response template to automate the process of adding approvers, issues, and owners to a risk event.Based on the response template defined, the user needs to select the Non financial impact value according to threshold value matched one and based on the condition match the respective approvals are generated.Please see that there is a flow which will generate the approvals based on the response templates. Type flow in the navigator and open flow designer search for "Risk Event Response Template flow".To manage approvals goto->Response Templates under administrationAdd a new template and add approvers in Financial impact approval threshold related tab.Make sure the category, sub type event type match with the event record being raised so the template is picked up.Once you set up the approval template, notice that the approvers field is populated and the record is created under approvers tab in risk event record.The issue is caused by field called "Non financial impact" which is visible under Summary tab. Based on the response template defined, the user needs to select the Non financial impact value according to threshold value matched one.Once you set up the approval template, notice that the approvers field is populated and the record is created under approvers tab in risk event record.Additional InformationThis link will show you how to define risk event template - Risk event response template This doc link will show you how the risk events are processed- Manage risk events https://docs.servicenow.com/bundle/paris-governance-risk-compliance/page/product/grc-risk/reference/manage-risk-events.html#create-risk-event-response-template