MID Server is not responding when loading test 20 records of Normalize integration.


Description

MID Server is not responding when loading test 20 records of Normalize integration.

Release or Environment

New York Patch 4 Hot Fix 2

Cause

Upon investigating found MID Server used for this activity is NOT Validated.

Resolution

  1. Open affected MID Server.
  2. Under Related Links, click on Validate.
  3. Once MID Server validation completed successfully, Test load 20 records is successful.

 

 

 

Additional Information

For more information on Validate the MID Server refer to Product Documentation:

https://docs.servicenow.com/csh?topicname=t_ValidateAMIDServer.html&version=latest