User redirect to service portal homepage instead of SSO (single sign on) login pageDescriptionUsers who are supposed to log in to SSO (single sign on) redirection page are redirected to /sp (Service Portal) 1) Access https://instance_name.service-now.com/spExpected: It should redirect to SSOActual: It redirects the users to the Service Portal login page.CauseThe issue is because the '$sp' Public Pages is set to True. As /sp was made a public page and whenever trying to access the public page it is redirecting to the service portal login page irrespective of whether the SSO is enabled or not.Resolution1) Log in to the instance.2) Go to sys_public.list and search for Page is '$sp'.Link to Public Pages:https://instance_name.service-now.com/sys_public_list.do?sysparm_list_mode=grid&sysparm_query=pageLIKE$sp&sysparm_offset=3) Change the Active to False.4) Now go to the Service Portal record and remove the Login Page field and set it blank.